In order to clean the unit for the next guest..... Check-in is anytime after 2pm Check-out is before 10am * Please respect these times as the cleaner needs to prepare the unit for the next guest

Google maps link will be sent in check-in message

Complex doest have a gate. Follow parking instructions in check-in message. If after hours, look for the security guard if you need help

Uncapped FREE WiFi. Password is sent in check-in message and write on notice board inside apartment

• No pets allowed • No smoking allowed in-doors. Please use balcony • No load music • No visitors allowed to stay overnight • No use of illegal drugs • Please replace any items broken before check-out • Please don't place any wet sandy clothing in washer or dryer

Parking instructions in check-in message

Cleaning The unit will be clean when you arrive. If you need additional cleaning during your stay,it can be arranged at an extra cost. 2 toilet rolls, a fresh garbage bag and some dishwashing liquid is provided for your stay. I recommend bringing more of these items from home. For longer stays, please ask house keeping for more. Laundry The washer & dryer is for house keeling only. There are laundromats in town for personal use

Monkeys can create havoc. Please keep doors and windows closed when you leave the unit. They will raid the kitchen and poop all over the place

TV Trouble Shooting • Is TV switched on • Is remote working and batteries not flat • Is DSTv on (green light) • Did you try and change the source on remote. Source must be correct • Have any plugs or wires been unplugged or turned-off? • We have holiday package, so not all channels work. Did you check other channels? • Tv is connected to WiFi, does WiFi work? • Does Netflix or other SMART Tv options work? • What message do you get on the Tv? ***Please be aware, 99% of issues are settings on tv. Please try resolve the issue on your own. Should a technician be sent out and the fault is with settings - a call out fee will be charged to the Guest PS: 1. We had a guest say DSTv didnt work. When we sent technician that costs us R800, the DSTv was not on 2. We had a guest who said Tv did not work. When we sent technician, Tv was not plugged in And so it goes with many more examples.

Please note this is a self-catering apartment, although we do provide toilet rolls, garbage bag and a little dishwashing liquid , you will need to bing all foods etc. For longer stays bring or buy extra toilet paper and garbage bags

Please visit Advantage tours for all activities in St Lucia. There many

Marianna Cell: 083 460 8707 email: bookings@hiltonsholidfayhomes.co.za www.hiltonsholidayhomes.co.za