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Frequently asked questions
Manzini House Manual
Cleaning
The unit will be clean when you arrive. If you need additional cleaning during your stay,it can be arranged at an extra cost. 2 toilet rolls, a fresh garbage bag and some dishwashing liquid is provided for your stay. I recommend bringing more of these items from home.
For longer stays, please ask house keeping for more.
Laundry
The washer & dryer is for house keeling only. There are laundromats in town for personal use
TV Trouble Shooting
• Is TV switched on
• Is remote working and batteries not flat
• Is DSTv on (green light)
• Did you try and change the source on remote. Source must be correct
• Have any plugs or wires been unplugged or turned-off?
• We have holiday package, so not all channels work. Did you check other channels?
• Tv is connected to WiFi, does WiFi work?
• Does Netflix or other SMART Tv options work?
• What message do you get on the Tv?
***Please be aware, 99% of issues are settings on tv. Please try resolve the issue on your own. Should a technician be sent out and the fault is with settings - a call out fee will be charged to the Guest
PS:
1. We had a guest say DSTv didnt work. When we sent technician that costs us R800, the DSTv was not on
2. We had a guest who said Tv did not work. When we sent technician, Tv was not plugged in
And so it goes with many more examples.
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