Question 1

Check-in & Out Times?

Accepted Answer

In order to clean the unit for the next guest.....   Check-in is anytime after 2pm Check-out is before 10am   * Please respect these times as the cleaner needs to prepare the unit for the next guest

Question 2

Directions?

Accepted Answer

from JHB: Take N3 to Durban, take N2 towards Ballito.    from Durban Take N2 to Ballito   85 Chakas Cove Take N2 past Ballito (from Durban side) to Umhlali offramp. Cross back over freeway and head towards ocean. Chakas Cove is the last complex on right before you hit ocean drive. https://goo.gl/maps/uJvTPa5zRXN2

Question 3

Key Pick-up

Accepted Answer

Key instructions will be included in your check-in email and phone call

Question 4

Arriving at the front gate to complex

Accepted Answer

Use the remote to open gate

Question 5

House Rules

Accepted Answer

No pets allowed No smoking allowed in-doors. Please use balcony No load music No visitors allowed to stay overnight No use of illegal drugs Please replace any items broken before check-out Please don't place any wet sandy clothing in washer or dryer

Question 6

Parking

Accepted Answer

Parking for unit 97 is right in-front of the unit.   PS: Visitor guest parking is limited during peak seasons

Question 7

Emergency Numbers

Accepted Answer

Fire: 10111 Ambulance: 082911 Police: 10111 Nearest Hospital: Netcare Address: Kirsty Cl, Dolphin Coast, 4420 Tel: 032 946 6700 Website: http://www.netcare.co.za

Question 8

Cleaning & Laundry

Accepted Answer

The unit will be clean when you arrive. The unit has a washer/dryer for your convenience.  2 toilet rolls, a fresh garbage bag and dishwashing liquid is provided for your stay. I recommend bringing more of these items from home.

Question 9

Self Catering

Accepted Answer

Chakas Cove is a self-catering unit. I suggest bringing as much food and supplies as possible from home, especially coffee, milk, sugar, toilet paper and garbage bags, unless you plan on eating out. Local supplies can be a lot more expensive. If you plan to use the outside braai, bring charcoal and matches.

Question 10

Beach Access

Accepted Answer

You can access the beach through the pool area or main gate. Use the tag.

Question 11

2Do in & around Shakas Rock

Accepted Answer

Our favourite restuarant is 2 on Main, which is just above the compex on main road   For more info, please visit our webpage

Question 12

Owner Details

Accepted Answer

HIlton Preen Cell: 083 460 8707 email: bookings@hiltonholidayhomes www.hiltonsholidayhomes.co.za